French, Spanish & German UPS IVR telephone messages

Why your telephone messages could be damaging sales You’ve put a lot of time and effort into growing your brand image but how does your caller experience affect how you are perceived? When a potential customer hears your business’s telephone message, it could be the first glimpse of the service you provide, and the culture […]

Computacenter required a Malay voice-over talent for ‘Clarks’ customer service centre in Kuala Lumpar.  We recommended a Malay voice artist.  We translated the scripts, then recorded the IVR prompts and edited & encoded the Malay audio as 8Bit 8Khz ALAW mono wavs (this is a low-quality format, but it is a standard format for many IVR systems). Please […]

Computacenter required a UK voice-over talent for ‘Clarks’ customer service centre in Kuala Lumpar.  We recommended UK voice artist Sarah-S, recorded the IVR prompts and edited & encoded the audio as 8Bit 8Khz ALAW mono wavs (this is a low-quality format, but it is a standard format for many IVR systems). Please visit: UK voice artists agency